How It Works
Three layers of protection
TrustGuard Global services compose into three layers. Escrow holds funds and documents with a neutral third party until agreed conditions are met. Verification independently checks counterparties, goods and identities before capital moves. Resolution provides structured, neutral escalation when outcomes diverge from agreements.
Start with the transaction type — import, export or services — then add the verification and compliance layers your counterparty, jurisdiction or lender requires. Most engagements combine two or three layers.
Escrow Services
Trade escrow
Neutral third-party holding of funds and documents until every agreed obligation is performed.
International Escrow
Full-service escrow for cross-border transactions — funds held neutrally until goods, services or documents meet the agreed release conditions.
Import Escrow
Protection for importers: payment releases only after shipment, arrival or conformity conditions are evidenced to the escrow agent.
Export Escrow
Assured payment for exporters once shipping, documentary and quality obligations are met — without extending open-account credit.
Escrow Services
Commodity escrow
Bulk, break-bulk and containerised commodity shipments structured with inspection- and certificate-based release conditions.
Covered through dedicated related services
Commodity transactions are structured through our international escrow framework, reinforced by inspection coordination at loading or discharge and trade documentation review of weight, assay and quality certificates. Contact the escrow desk to tailor conditions for grade, moisture or survey certificates.
Escrow Services
Real estate escrow
Milestone-based holding of deposits and progress payments for cross-border property and project transactions.
Covered through dedicated related services
Cross-border real estate and project transactions are escrowed through international escrow with milestone-based releases, supported by business verification of counterparties and clear dispute resolution provisions in the escrow agreement.
Escrow Services
Luxury & high-value asset escrow
Art, jewellery, collectibles and luxury vehicles transacted with authentication checkpoints and independent condition reporting.
Covered through dedicated related services
High-value assets move through international escrow with authentication and condition checkpoints, independent inspection before release and buyer protection against misdescription or non-delivery.
Transaction Security
Payment protection
Structured protection for both sides of the payment — deposits, performance and recourse.
Buyer Protection
Deposit security, non-shipment cover and structured recourse when a supplier fails to perform as agreed.
Seller Protection
Payment assurance, performance security and protection against wrongful rejection of conforming goods.
Transaction Security
Performance guarantees
Escrow-embedded undertakings that tie payment to evidenced performance rather than promises.
Covered through dedicated related services
Performance undertakings are embedded directly in escrow release conditions: advance-payment security via seller protection, documentary evidence through trade documentation and neutral escalation through dispute resolution if performance is contested.
Resolution
Dispute resolution
Neutral escalation before positions harden into litigation.
Dispute Resolution
Neutral escalation, evidence review and settlement support when a transaction goes wrong — structured to preserve value and relationships.
Compliance & Documentation
Documentary compliance
Shipping, customs, insurance and settlement documents prepared and reviewed so releases are evidenced, not argued.
Trade Documentation
Preparation and review of shipping, customs, insurance and settlement documents aligned to your escrow release conditions.
Verification Services
Company verification
Independent checks on who you are really dealing with — before capital or goods move.
Business Verification
Registration, ownership, financial standing and trade-history checks on any company, in any jurisdiction.
Supplier Verification
Capability, compliance and track-record verification before you place an order or sign a supply contract.
Compliance & Documentation
KYC & AML compliance
Identity verification and financial-crime screening for parties, owners and payments.
Identity Verification (KYC)
Document-checked identity verification for individuals, signatories and beneficial owners across borders.
AML Support
Sanctions and watchlist screening with transaction monitoring support for your own compliance programme.
Verification Services
Due diligence & risk
Structured risk assessment and independent inspection before commitment.
Trade Risk Assessment
Structured assessment of counterparty, jurisdiction and transaction risk before capital is committed.
Inspection Coordination
Independent third-party inspection arranged at origin, transit or destination against your specifications.
Transaction Security
Fraud risk & prevention
Layered defences that identify fraud before funds move — and respond decisively if it surfaces mid-transaction.
Covered through dedicated related services
Fraud risk is addressed at every layer: trade risk assessment before the deal, business verification of the counterparty and AML screening of parties and payments. If you suspect fraud involving an active transaction, report it via our Security Center immediately.
Getting Started
Escrow pricing & engagement
Fees depend on transaction value, complexity, currency and duration — never a published rate table. Review the factors and request a tailored quotation.
Escrow Pricing
Transparent pricing — understand the factors, see what is included, request a quote.