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Countries Served
Published after independent verification
International Escrow & Trade Protection
Cross-border trade, secured at every milestone.
TrustGuard Global acts as the independent third party between international buyers and sellers — holding funds in neutral custody, verifying counterparties, and releasing payment only when documented conditions are met.
- Segregated fund custody
- Neutral third party
- KYC / AML screening
- Documented release conditions
Escrow Lifecycle
Illustrative workflow
- Agreement ReviewedTerms structured & accepted by both parties
- Funds SecuredPayment received into neutral custody
- Delivery VerificationDocuments checked against agreed conditions
- Payment ReleasedFunds transferred · transaction closed
- Segregated Fund Custody
- Neutral Third-Party Custodian
- KYC & AML Screening
- Documented Release Conditions
- Impartial Dispute Resolution
- Bangkok Headquarters · Global Reach
TrustGuard Global at a glance
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Industries Supported
From agriculture to electronics
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Continents in Trade Focus
Asia-headquartered, globally active
1day
Standard Acknowledgement
Senior officer response on every request
Figures shown as “—” are placeholders pending independent verification — we publish only verified figures.
Our Services
Protection engineered for the full transaction lifecycle
From neutral fund custody to counterparty screening, each service removes a specific cross-border risk — and every engagement is documented from submission to release.
View All ServicesNot sure which structure fits?
Describe your transaction and a senior officer will recommend an approach.
Ask the escrow deskInternational Escrow
Neutral third-party custody for cross-border trade — funds held securely until every agreed condition is verified.
Learn moreBuyer Protection
Funds are released only when goods or services meet the agreed terms, protecting purchasers from non-delivery.
Learn moreSeller Protection
Confirmed funding before shipment reduces non-payment risk and gives sellers confidence to fulfil orders.
Learn moreBusiness Verification
Independent checks on company registration, standing and legitimacy before you commit to a counterparty.
Learn moreKYC Support
Know-Your-Customer identity and beneficial-ownership screening to confirm who you are really dealing with.
Learn moreAML Support
Anti-money-laundering screening and sanctions checks aligned with international compliance standards.
Learn moreTrade Risk Assessment
Structured evaluation of counterparty, jurisdiction and transaction risk before funds move.
Learn moreDispute Resolution
Impartial, documented handling of disagreements so both parties have a clear, fair path to resolution.
Learn moreHow Escrow Works
One disciplined sequence, six verifiable milestones
Every transaction follows the same documented path — so buyers and sellers always know exactly where things stand.
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Milestone 01
Submit Transaction
Share the transaction details — parties, value, jurisdiction and what is being exchanged.
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Milestone 02
Agreement Review
Our officers review the terms and structure an escrow agreement both parties accept.
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Milestone 03
Funds Secured
The buyer’s payment is received and held in neutral, independent custody.
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Milestone 04
Delivery
The seller delivers as agreed, supported by shipping and performance documentation.
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Milestone 05
Verification
Delivery and documents are checked against the conditions set out in the agreement.
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Milestone 06
Payment Released
Once verified, funds are released to the seller and the transaction is closed.
Security & Verification
Risk you can see — before funds move
Verification and screening are built into every escrow from the first submission. The level of diligence scales with the risk profile of the counterparty and jurisdiction.
Standard Screening
Registration checks, identity verification and sanctions screening for established counterparties in low-risk jurisdictions.
Enhanced Due Diligence
Deeper ownership analysis, financial-standing review and transaction monitoring for higher-value or first-time relationships.
High-Risk Jurisdictions
Enhanced verification, source-of-funds checks and structured release milestones where country or counterparty risk is elevated.
- Segregated custody — client funds are held separately from our operating accounts.
- Documented release — funds move only when written conditions are verified.
- Impartial disputes — a documented, evidence-based resolution process.
Counterparty Verification Report
Sample report layout
Verified
- Company registration Active — confirmed
- Beneficial ownership Screened
- Sanctions & watchlists Cleared
- Financial standing Under review
Every engagement receives a documented verification trail.
Global Coverage
Escrow support across six continents
Headquartered in Bangkok, we support buyers and sellers worldwide — with jurisdiction-specific guidance for key trade corridors.
Explore Our Coverage
Headquartered in Bangkok, we support buyers and sellers across six continents. Select a region to learn more, or browse every jurisdiction we cover.
View All JurisdictionsNorth America
Supporting importers and exporters across the United States, Canada, and Mexico with structured escrow for manufactured goods, commodities, and equipment.
United StatesEurope
Facilitating trade with established European manufacturers and distributors, with attention to cross-border regulatory and documentary requirements.
United Kingdom GermanyMiddle East
Supporting high-value trade flows through Gulf hubs, including commodities, construction materials, and industrial equipment.
United Arab EmiratesAfrica
Facilitating resource and agricultural trade with structured escrow and enhanced counterparty verification for emerging markets.
View All JurisdictionsAsia
Our home region. From our Bangkok headquarters we support trade across Southeast and East Asia, including manufacturing, agriculture, and electronics supply chains.
Thailand Singapore China India JapanAustralia & Oceania
Supporting resource, agricultural, and equipment trade between Oceania and global markets with independent escrow custody.
AustraliaIndustries We Serve
Sector-specific escrow expertise
Different sectors carry different risks. Our escrow structures are adapted to the way each industry actually trades.
Engagement Models
Structured around your transaction, not a template
Every engagement is quoted individually based on transaction value, jurisdiction and complexity — always agreed in writing before funds move.
Standard Escrow
For single transactions
Quoted per transactionBased on value & complexity
- Neutral third-party fund custody
- Documented release conditions
- Milestone status updates
- Dispute resolution included
Enhanced Protection
Escrow + verification bundle
Quoted per transactionIncludes counterparty screening
- Everything in Standard Escrow
- Counterparty verification report
- KYC & AML screening
- Trade risk assessment
- Priority officer support
Enterprise Program
For ongoing trade programs
Custom structureVolume & multi-jurisdiction
- Dedicated escrow officer
- Program-level reporting
- Integration & API support
- Annual compliance review
Fees are always agreed in writing before funds are deposited. No hidden charges, no surprises at release.
Knowledge Hub
Learn before you trade
Practical guidance on escrow, trade risk and fraud prevention — written to help you transact with confidence.
Start Here
Escrow Explained
The fundamentals of independent escrow — roles, custody, and release conditions.
Trade Guides
Step-by-Step Guides
Structured walkthroughs of the escrow process, documentation, and settlement.
Fraud Prevention
Recognise & Avoid Fraud
How common trade scams work and the verification steps that protect you.
Our Principles
The principles we trade on
Client testimonials are published here following independent approval.
FAQ
Answers before you commit
The questions buyers and sellers ask most — answered plainly. For anything else, the escrow desk responds within one business day.
Still have questions?
Contact the escrow deskEscrow is an arrangement in which an independent third party holds funds or assets on behalf of a buyer and seller until the agreed conditions are met. Once every condition is verified, the escrow agent releases the funds exactly as instructed — protecting both sides.
The buyer’s payment is deposited into escrow, the seller delivers the goods or services, and delivery is verified against the agreement. Only then are funds released to the seller. If conditions are not met, funds are returned or handled according to the agreement.
Funds are held in segregated custody, separate from our operating accounts, and are released only when the documented conditions of the escrow agreement are satisfied. Neither buyer nor seller can access the funds unilaterally.
Typically we need identification for all parties, the underlying contract or invoice, and the delivery or inspection terms. The exact document set depends on the transaction and jurisdiction, and is confirmed in writing before funds are deposited.
Setup is usually completed within a few business days once all parties and documents are in place. The overall duration depends on delivery and verification timelines, which are agreed and documented up front.
Yes. Our services are designed for cross-border transactions, and we work with companies across multiple jurisdictions. Counterparty verification and country-specific guidance are part of the standard process.
Yes. If parties disagree on whether conditions were met, we follow a documented dispute-resolution process — reviewing the agreement and evidence impartially before any funds move.
Submit a transaction request using the “Start Secure Escrow” form, or contact our escrow desk directly. A senior officer will review the details and respond within one business day.
Get Started
Ready to secure your next cross-border transaction?
Speak with a senior escrow officer about your transaction. We will review the structure and respond within one business day.
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